The 2023 Rivian R1S generated 66 NHTSA complaints. The 2022 generated 4. The 2024 generated 16. Same platform. Same basic shape. A dramatically different ownership story depending on which year and build window you land in.
That's the first thing to know. The second: service center availability will shape your ownership experience more than any spec sheet. Threads on rivianforums.com document waits of seven weeks for a tire rotation in Boston, eight weeks for a failed suspension sensor, and five months for a front camera repair in Bellevue, WA. Rivian has expanded its service network, but it still doesn't compare to what you get from a Toyota or GM dealer in most markets.
Buy a Gen 1 R1S with clear information, and it rewards you with capability that almost nothing else at this price can match. Buy it without understanding what you're getting into, and you're signing up for problems that don't have easy answers.
This Generation at a Glance
The Gen 1 R1S ran from 2022 through 2024. Rivian introduced the Gen 2 platform for 2025, bringing Enduro motors across all configurations, an LFP-chemistry standard-pack battery, electronic door handles, and a simplified wiring architecture with fewer electronic control units and over a mile less wiring. Gen 1 and Gen 2 are not interchangeable in parts or repair procedures.
Within Gen 1, the most meaningful shift came mid-2023 when Rivian began fitting its in-house Enduro drive units to Dual Motor vehicles, replacing the Bosch-sourced motors used in earlier production. The Quad Motor configuration retained Bosch motors through the end of Gen 1.
| Powertrain | Battery Pack | kWh | EPA Range | Combined MPGe |
|---|---|---|---|---|
| Dual Motor | Standard | 106 kWh | 270 mi | 82 |
| Dual Motor | Large | 135 kWh | 351 mi | 78 |
| Dual Motor | Max | 149 kWh | ~400 mi | 73 |
| Quad Motor | Large | 135 kWh | 316 mi | 69 |
Used inventory across model years: 2022, 2023, 2024.
Powertrain and Trim Breakdown
Dual Motor (Standard, Large, and Max Pack)
The Dual Motor R1S is the rational choice within Gen 1. It delivers more range than the Quad Motor on any equivalent battery pack, fits the in-house Enduro motors from mid-2023 production onward, and generates significantly less front-tire wear. Rivianforums.com thread consensus is consistent: Dual Motor owners report fewer motor-specific complaints than Quad Motor owners.
With the Large or Max battery, range is not a road-trip limitation. A Dual Motor Large delivers 351 miles EPA. In real-world highway driving at 70 mph, owners report 280 to 310 miles per charge, which is enough for most itineraries without stop obsession.
The most documented issue specific to Dual Motor vehicles is the onboard charger failure. Vehicles built between approximately December 2022 and March 2023 were equipped with a faulty onboard charger that disabled Level 1 and Level 2 AC charging entirely. DC fast charging still worked because it bypasses the onboard charger, but owners couldn't charge at home on a normal EVSE until Rivian replaced the unit under customer satisfaction program RCA-34-23-002-1. If you're buying a 2022 or early 2023 R1S, confirm this repair appears in the service history before purchase.
The Standard Pack (106 kWh, 270 miles EPA) was a late addition to the lineup, with first deliveries in 2024. It's the most affordable entry point in the used market and is adequate for buyers who don't regularly exceed 200 miles in a single day. The Max Pack (149 kWh, roughly 400 miles EPA) only pairs with Dual Motor. If a listing claims a Max Pack with Quad Motor on the R1S, request the build sheet. That configuration was never offered.
The Dual Motor Performance variant adds aggressive throttle mapping and slightly firmer suspension tuning. Real-world reliability differences between standard Dual Motor and Performance Dual Motor are negligible in forum reports. It's the same drivetrain running a different software calibration.
What to know before buying a Dual Motor R1S: Confirm the onboard charger repair if the build date is December 2022 through March 2023. A 2024 Dual Motor Large is the cleanest buy in the generation.
Quad Motor + Large Pack
The Quad Motor R1S produces 835 horsepower. It applies torque independently to each wheel via four Bosch-sourced motors, which makes it genuinely exceptional off-road and in low-traction conditions. For towing near the 7,700-pound maximum, the Quad Motor is the right choice.
The trade-off is real, and it's measured in tires.
When Rivian's Conserve mode is active, the vehicle lowers its ride height to improve aerodynamics and cuts power to the rear axle to run as a front-wheel-drive vehicle. At that lowered height, the suspension geometry shifts to produce toe-in. Toe-in kills front tires fast. Owners have documented front-tire replacements as early as 6,000 miles in Conserve-heavy use. A more common interval for mixed use is 15,000 to 20,000 miles for the front axle. A replacement set of 20 to 22-inch tires runs $1,500 or more installed.
The fix is simple but requires discipline: run a higher ride height setting when using Conserve mode, rotate tires aggressively every 5,000 miles, and stay light on the throttle. Owners who treat it like a normal daily driver and ignore alignment intervals pay for it quickly.
Quad Motor also faces a thermal protection scenario for buyers who push it off-road hard. During sustained high-demand use, particularly on long uphill sand climbs, motors can enter thermal protection mode, reducing power until temperatures drop. This isn't a failure, it's a safety cutoff, but it's documented in forum threads from owners who expected unlimited performance.
The Quad Motor pairs only with the Large battery (135 kWh, 316 miles EPA). The efficiency penalty is real: 69 MPGe combined versus 78 for the Dual Motor Large on the same battery. At 15,000 miles per year, that's roughly $60 per year in additional electricity cost. The larger cost is tires.
What to know before buying a Quad Motor R1S: Check front tire tread depth against mileage. Fronts at or near 3/32 at 25,000 miles suggests Conserve-mode-heavy use without alignment management. Budget $1,500 for tires immediately if fronts are low.
Air Suspension (All Configurations)
Air suspension is standard on the R1S. It's central to the vehicle's ride quality and off-road capability, and it carries the most significant out-of-warranty financial risk in the entire platform.
Around 60,000 miles, air suspension component failures begin appearing in rivianforums.com threads with regularity. Failure modes include compressor failure, air line failures from rodent damage or material fatigue, and height sensor malfunctions. A Rivian R1T owner whose front suspension collapsed just past 60,000 miles and just past warranty was quoted $7,500 for repairs. A Rivian R1S owner replacing an air hose bundle paid roughly $4,000. A compressor plus two front air springs replacement ran approximately $3,200 for another owner.
The 8-year/175,000-mile warranty covers the high-voltage battery and drivetrain: electric motors, gearbox assembly, and dual power inverter module. Air suspension is not included. Once a vehicle exits the 5-year/60,000-mile basic warranty, air suspension repairs are entirely out of pocket.
If you're buying a 2022 R1S with 40,000 or more miles, factor in the realistic possibility that air suspension components are approaching the end of their comfortable service window.
Symptom to watch for: A compressor that runs continuously without reaching the commanded ride height, or a "Service Suspension" warning on the dash. Either indicates a system that needs immediate professional evaluation.
HVAC and Thermal Management
The HVAC system on the R1S is integrated with battery thermal regulation and motor cooling. These are not separate systems. A failure in one can cascade to the others.
Rivianforums.com threads document owners experiencing repeat HVAC failures within four months of each other. In documented cases, initial HVAC repairs were followed by HV battery faults requiring full battery replacement under warranty. Outright battery pack failures remain rare in the overall owner population, but the chain from HVAC malfunction to HV battery fault is established clearly enough to make HVAC service history a required inspection item.
Warning signs to watch for: a persistent thermal fault warning on the dashboard, range that drops significantly without obvious cause, air conditioning that stops functioning in warm weather, or battery conditioning that runs continuously without completing. If a seller's vehicle shows any of these, get a full service history and ask what was repaired and when before proceeding.
Trim-Specific Notes
The Gen 1 R1S comes in two main trims: Explore and Adventure. The 2022 model year also included a Launch Edition, which is discontinued but appears regularly in used inventory.
Explore is the base configuration. It includes heated front seats, a 15.6-inch central touchscreen, the full Driver+ suite covering highway assist, adaptive cruise, and emergency braking, and power-adjustable front seats with vegan leather. Explore covers everything most buyers actually use day to day.
Adventure adds ventilated front seats, perforated vegan leather, a Meridian premium audio system, interior wood accents, and dual front-bumper tow hooks. The ventilated seats are the standout addition for owners in warm climates. The Meridian audio is a noticeable upgrade over the base system. In used listings, Adventure typically commands $4,000 to $6,000 more than a comparable Explore.
Launch Edition (2022 only) had all Adventure features plus exclusive Launch Green exterior paint and a wristband key fob that Rivian did not sell separately. Many Launch Edition buyers also received complimentary wheel upgrades during ordering. A well-maintained Launch Edition is the nicest Gen 1 interior you'll find used. The wristband key is a genuine convenience, but parts availability for replacement or repair is limited if it fails.
Wheel size matters for range. The standard 20-inch wheel configuration preserves more range than 21-inch or 22-inch upgrades. Many Adventure and Launch Edition buyers specced up to 22-inch wheels. On used listings, check the installed wheel size before comparing range claims. Going from 20 to 22-inch wheels costs roughly 10 to 15 miles of real-world range per charge.
All-Terrain package includes underbody protection plates, an integrated air compressor, and expedition-grade recovery tie-down anchors. Worth the premium if you're buying for off-road use. Irrelevant if you're buying for commuting and road trips.
Which Model Year to Target Within Gen 1
| Year | Recalls | NHTSA Complaints | Crash Reports | Key Issues | Verdict |
|---|---|---|---|---|---|
| 2022 | 11 | 4 | 1 | Early VIN build quality, accelerator pedal recall, defroster recall | Caution |
| 2023 | 8 | 66 | 9 | Complaint spike, onboard charger issue in Dec 2022-Mar 2023 builds | Proceed carefully |
| 2024 | 6 | 16 | 5 | Fewest recalls, most refined Gen 1 | Best value |
The 2022 carries the highest first-year risk. Very early VINs showed inconsistent panel gaps, wind noise from roof appliques and triangle window seals, and suspension clunks on loaded vehicles. Eleven recalls in the first model year reflects an accelerated production ramp that outpaced quality checks. The lowest used prices in Gen 1 reflect the risk premium the market has correctly applied.
The 2023 is the complicated year. Complaint count jumped to 66, the highest of any Gen 1 year, with nine crash reports and three injury reports attached to that model year. Part of the explanation is sample size: more 2023s were in service when complaints were filed. But the jump is large enough to warrant scrutiny on individual VINs. Build dates between December 2022 and March 2023 (spanning both 2022 and 2023 model years) face the onboard charger issue. Confirm the repair was completed.
The 2024 is the clear Gen 1 buy. Six recalls. Sixteen complaints. Five crash reports. Build quality issues from the early production ramp had been resolved by the time 2024 models reached customers. The onboard charger issue was behind it. Warranty life remaining is longest. For buyers who can stretch the budget to a 2024, the better build quality and cleaner service history are worth it.
Pre-Purchase Inspection Checklist
Run the VIN through a recall check before anything else. Two safety-critical campaigns require verification: the rear suspension toe link recall (19,641 R1 vehicles including 7,031 R1S units from 2022 to 2025, where the toe link joint can separate and cause loss of steering control) and the seat belt retractor recall (869 vehicles from 2022 to 2026, where retractor bolts may be undertightened). Neither should remain open on a vehicle you're buying.
Battery and Charging
- Ask the seller to show you the range estimate at 80% state of charge. A 2024 Dual Motor Large at 80% should show 260 to 290 miles. Significantly lower readings on a vehicle with under 50,000 miles indicate degradation worth investigating.
- Plug into a DC fast charger during the test drive. If charging stops within a few minutes, or throws a fault, there is an HV or charging system issue that needs resolution before purchase.
- Check service records for any HV battery, HVAC, or thermal management repairs. A vehicle that has already had battery or thermal system work under warranty is not automatically disqualified, but repeat work on the same system within a short mileage window is a flag.
Air Suspension
- Cycle through all four ride heights (Low, Auto, All-Terrain, Off-Road) during the test drive. Each height change should engage smoothly. A compressor that runs continuously without reaching the commanded height, or a "Service Suspension" message on the display, is a deal-breaker without a repair estimate in hand.
- Ask the seller directly whether the vehicle has ever had a suspension fault or required suspension service outside of routine maintenance.
Drivetrain and Build Quality
- Drive at low speed in a quiet parking lot and listen for clicks under acceleration or during tight turns. Half-shaft issues produce a clicking or popping sound that follows wheel rotation. Clunks from the suspension on bumps or body roll indicate potential mount or bushing wear.
- Inspect door seals and the triangle windows in the rear doors for water staining on the headliner or A-pillar. Early 2022 wind-seal issues allowed moisture intrusion on some builds.
- For Quad Motor R1S: check front tire tread depth relative to mileage. Fronts at or near 3/32 at 20,000 to 25,000 miles confirm Conserve-mode-heavy use without proper alignment management. Factor in immediate tire replacement cost.
Software and Driver Assist
- Confirm all pending software updates are applied.
- Cycle through Sport, All-Purpose, and Off-Road drive modes. Each should engage without warnings or hesitation.
- Verify adaptive cruise control, lane centering, and automatic emergency braking engage correctly at highway speed. Persistent sensor or camera warnings that aren't explained by simple calibration are service issues.
Running Costs
| Config | EPA MPGe | Est. Charging Cost (15k mi/yr, $0.14/kWh) | Tire Replacement Interval | Key Maintenance |
|---|---|---|---|---|
| Dual Motor, 20" wheels | 82 | ~$320/yr | 30,000-40,000 mi | Rotation, cabin filter, brake fluid |
| Dual Motor, 22" wheels | 73-78 | ~$360/yr | 25,000-35,000 mi | Rotation, alignment, cabin filter, brake fluid |
| Quad Motor, 20" wheels | 69 | ~$385/yr | 20,000-30,000 mi (fronts) | Rotation q/5k mi, alignment, brake fluid |
| Quad Motor, 22" + Conserve | 65-69 | ~$400/yr | 6,000-20,000 mi (fronts) | Aggressive rotation, alignment every 10k mi |
Tires are the largest ongoing cost after electricity. A replacement set of 20 to 22-inch tires in the correct load rating runs $1,500 to $2,000 installed. Quad Motor owners in Conserve-heavy driving need to budget for frequent front replacements. Dual Motor owners on 20-inch wheels in mixed use can expect 30,000 to 40,000 miles per set.
Brakes last longer than conventional vehicles because regenerative braking handles most deceleration. Expect brake pad replacement around 60,000 to 80,000 miles. Brake fluid flush runs $200 to $300 every three years and is listed in Rivian's scheduled maintenance.
Scheduled service through Rivian's app runs approximately $250 to $350 per year for inspections, tire rotations, and cabin filter replacement. Overall annual maintenance including unscheduled items averages around $600 to $800 per year based on owner reports.
Air suspension reserve: Budget $3,000 to $7,500 for potential air suspension work on vehicles approaching 60,000 miles and outside the basic warranty window.
FAQ
Is the Gen 1 Rivian R1S reliable? Consumer Reports rated the 2023 R1S in the single digits on reliability, placing it at the bottom of the brand rankings. Owner satisfaction tells the opposite story: 86% of Rivian owners in the same survey said they would buy from the brand again. Build quality and software improved steadily from 2022 to 2024. Expect more unscheduled service visits than a comparable Toyota, but the 8-year/175,000-mile battery and drivetrain warranty covers the most expensive components during the ownership period most buyers will experience.
What year Rivian R1S should I avoid? Very early 2022 builds carry the highest risk from panel gaps, wind noise, and the highest recall count (11) in the generation. Any vehicle built between December 2022 and March 2023, regardless of model year, may have the onboard charger issue that disabled home Level 1 and Level 2 charging. The 2024 model year is the most refined Gen 1 build with the fewest recalls (6) and lowest complaint count among the three model years.
How long does the Rivian R1S battery last? Rivian warrants the HV battery for 8 years or 175,000 miles. Real-world owner data through 2026 suggests less than 5% capacity loss at 50,000 miles in typical use. Heavy DC fast charging and operation in extreme heat can accelerate degradation. All Gen 1 batteries use NMC chemistry, which benefits from not regularly charging to 100%.
Dual Motor or Quad Motor: which is better for the R1S? For most buyers, the Dual Motor + Large or Max Pack is the better choice. It gets better range, better tire life, and runs the in-house Enduro motors in mid-2023 and later production. The Quad Motor earns its premium for serious off-road use and maximum towing capacity. If you're buying for daily driving, road trips, and occasional trails, Dual Motor is the right call.
What's the biggest hidden cost of a used Rivian R1S? Tires, followed by service access. A set of 22-inch replacement tires runs $1,500 to $2,000 installed. For Quad Motor owners using Conserve mode without managing alignment, that cost recurs faster than most buyers anticipate. And when service is needed, owners in markets without a nearby Rivian service center are waiting weeks to months for appointments on non-critical repairs.
Bottom Line
The 2024 Dual Motor + Large or Max Pack R1S is the Gen 1 buy. It clears the early build quality issues, carries the fewest recalls in the generation, and has the most warranty life remaining on battery and drivetrain. Run every VIN through a recall check and confirm the toe link suspension recall is closed before committing. Ask for complete service history and look specifically for any HVAC or HV battery work. CarScout members can set price alerts on specific R1S configurations and battery packs at usecarscout.com.
Data sourced from NHTSA recalls database, EPA fuel economy data, and real owner experiences from rivianforums.com, rivianownersforum.com, and r/Rivian. See the full Rivian R1S market data for pricing and inventory.